When a product fails a standard quality assurance check, you need to troubleshoot the problem as quickly as possible so the production process can continue. But when a product fails QA, and you’re unsure of how the problem occurred, what do you do? Who do you turn to for help?
Products that fail their initial quality assurance check are then typically subject to quality control testing. Large organizations could have an on-site testing lab complete with personnel who can help identify the source of the product defect. However, the lab may be backed up with high-priority requests for weeks, or even months. For smaller organizations, there are usually no on-site lab resources, so operations managers and quality control specialists must use their wits alone to troubleshoot the problem, or send a sample out to an unfamiliar lab for testing.
But regardless of company size or internal resources, developing a relationship and outsourcing your quality control testing needs to a professional materials testing lab has big business and operational benefits. Below we share five of those major benefits.
1. Your focus stays on core business activities
Don’t let a quality control issue impede your productivity and stall your operations! When you outsource your quality control testing to a laboratory, you buy yourself back the time you need to get your day-to-day work done. Too often quality issues distract you and your team from your daily work and responsibilities. This results in a loss of productivity and even profit. Don’t let a quality issue stop you from getting your work done. Let the professionals conduct the quality control testing while you continue to do what you do best.
2. An expert lab has the right professional testing equipment
Many organizations do not have an on-site testing lab, and those that do may not have the sophisticated equipment they need to conduct thorough quality control testing. Professional testing labs own specialized equipment that allows them to analyze a diverse array of samples in a fast and efficient manner. Does your on-site laboratory own equipment regularly used for quality control testing like FTIR analysis or GC/MS analysis?
3. Professional labs have multiple experts on staff
What does the average day look like for an in-house lab technician at your organization? Chances are that they are involved in a wide array of projects ranging from research and development to technical analysis. Even if they have access to the proper quality control testing equipment for your project, they may not have extensive experience in conducting pragmatic quality control tests. On the other hand, the scientists who work at specialized testing labs spend their entire day, and perhaps their entire career, conducting quality control testing for companies just like yours.
4. Fast turn-around time
Organizations that have on-site labs often end up outsourcing their quality control testing anyway because they need fast results. The scientists who work at your organization are typically juggling multiple projects and diverse responsibilities. Quality control testing is probably not at the top of their priority list. Therefore, quality control testing projects often take a long time to complete. Testing labs like Innovatech Labs conduct quality control testing in as little as five business days. Quick turn-around times eliminate lengthy downtimes spent waiting for lab results.
5. You’ll get more than a lab report
When outsourcing your quality control testing, look for a laboratory that will send you more than just a lab report. Seek out a lab that will allow you to provide context and an objective as well as a sample. At Innovatech Labs, the same person that you contact regarding your unique situation will be the same person conducting the quality control testing. This allows us to better understand our customers’ challenges and business objectives, and find a solution for the problem at hand. We provide personalized reports that will help you find a solution to your problem.