COVID-19 UPDATE

Updated: March 27, 2020

As you may have heard, Minnesota has joined other states in issuing a Stay At Home directive going into effect at midnight on Friday, 3/27.  Innovatech Labs will remain open as many of the companies we serve are considered “Essential Businesses” and may require our support during this time; however, we will be reducing hours and the number of staff present for the safety of our employees.

Beginning Monday, 3/30,

• The lab will be open for receiving samples between 8:00am – 2:00pm.
  • This is when deliveries from UPS, FedEx & USPS typically arrive.
    • Should you need to drop off samples at a time outside of these hours, you will need to make special arrangements.
  • All deliveries will be made in the front vestibule.

• Our staff will be staggering their work hours to reduce the number of staff present at a time.
  • Please send an email to info@innovatechlabs.comto let us know that you will be submitting a sample.
    • Please include what type of analysis you will need (if known), the approximate arrival date of the sample, how the sample was shipped and tracking number if possible.

• Knowing what types of samples will be arriving and when will help us to staff the lab with the minimal number of chemists and still accommodate regular turnaround times of 5-7 business days.

• You will be notified if the turnaround time for your project will be greater than 7 business days.

Email is the preferred means of correspondence during this time.

Gary, Jennifer, Matthew and Carolyn will have remote access to emails and will be responding within 24 hours on business days.

GSmith@innovatechlabs.com
General information regarding the lab
Specific questions on ESCA / XPS, Auger, Ion Chromatography, Liquid Particle Counting

JMathias@innovtechlabs.com
General information regarding the lab
Specific questions on FTIR, Cleanliness testing

Madams@innovatechlabs.com
General information regarding the lab
Specific questions on GC/MS, Outgassing Studies, Cleanliness testing

CImpola@innvatechlabs.com
Specific questions on invoices, accounts payable, orders
If you are providing a PO or need a call back to provide a credit card number

All of us at Innovatech Labs wish our customers the best during these trying times and look forward to working with each of you again in the near future.